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In a hardware store you must first go to server 1 to get your goods and then go to a server 2 to…


In a hardware store you must first go to server 1 to get your goods and then go to a server 2 to pay for them. Suppose that the times for the two activities are exponentially distributed with means six and three minutes. Compute the average amount of time it takes Bob to get his goods and pay if when he comes in there is one customer named Al with server 1 and no one at server 2.