Question: A) Suppose a process has a mean of 18 and a standard deviation of 1.2. Assume a customer’s specif…

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Jun 13, 2022

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Question: A) Suppose a process has a mean of 18 and a standard deviation of 1.2. Assume a customer’s specif…

by | Jun 13, 2022 | Questions & Answers


a) Suppose a process has a mean of 18 and a standard deviation
of 1.2. Assume a customer’s specifications provide acceptable
limits of 16 and 23 for the product produced by this process.
Compute the capability ratio, Cp, and the capability
index, Cpk. What do these numbers tell you?

b) How many defective items, on average, does this process
produce? (Express your answer in terms of defective items per one
thousand or defective items per million.)

c) Suppose a process is both badly centered and highly variable.
Which of those two characteristics, variability and location,
should you be more concerned about? Explain.

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