Question: Bob​ Carlton’s golf camp estimates the following workforce requirements for its services over the…

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Jun 13, 2022

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Question: Bob​ Carlton’s golf camp estimates the following workforce requirements for its services over the…

by | Jun 13, 2022 | Questions & Answers


Bob​ Carlton’s golf camp estimates the following workforce
requirements for its services over the next two​ years:

Quarter

1

2

3

4

5

6

7

8

Demand​ (hrs)

4,300

6,400

3,200

4,800

4,400

6,300

3,800

5,000

Each certified instructor puts in

480

hours per quarter regular time and can work an additional

120

hours overtime.​ Regular-time wages and benefits cost
Carlton

$7,200

per employee per quarter for regular time worked up to

480

​hours, with an overtime cost of

$20

per hour. Unused regular time for certified instructors is paid
at

$15

per hour. There is no cost for unused overtime capacity. The
cost of​ hiring, training, and certifying a new employee is

$10,000.

Layoff costs are

$4,000

per employee. Currently

8

employees work in this capacity.

a. Find a workforce plan using the level
strategy that allows for no delay in service. It should rely only
on overtime and the minimum amount of undertime necessary. What is
the total cost of the​ plan?

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