Bob Carlton’s golf camp estimates the following workforce
requirements for its services over the next two years:
Quarter |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
Demand (hrs) |
4 ,200 |
6,600 |
3,000 |
5,200 |
4,500 |
6,240 |
3,800 |
5,000 |
Each certified instructor puts in
480 hours per quarter regular time and can work an additional
120 hours overtime. Regular-time wages and benefits cost Carlton $
7,200 per employee per quarter for regular time worked up to
480
hours, with an overtime cost of
$ 20 per hour. Unused regular time for certified instructors is
paid at
$ 15 per hour. There is no cost for unused overtime capacity.
The cost of hiring, training, and certifying a new employee is $
10,000. Layoff costs are $4,000 per employee. Currently 8 employees
work in this capacity.
a. Find a workforce plan using the level
strategy that allows for no delay in service. It should rely only
on overtime and the minimum amount of undertime necessary. What is
the total cost of the plan?
(Enter your response as an integer.)