Show transcribed image text For a shoe shine process, the following functions have been identified: Function Function Description Clean / Brush Shoes Obtain Polish Open and Apply Polish Buff E Inspect F Collect Payment If one was to prepare a function map for the above identified functions and assign them between "Customer" and "Operator" then: Select the functions that will be the responsibility of the "Customer" (check all that apply) A. Clean shoes B. Instruction for color C. Pay and tip D. Buff E. Approval of work done