Question: Operations strategy evolves from Corporate strategy and Business Unit strategy (SBU). Answer the …

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Jun 13, 2022

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Question: Operations strategy evolves from Corporate strategy and Business Unit strategy (SBU). Answer the …

by | Jun 13, 2022 | Questions & Answers


Operations strategy evolves from Corporate strategy and Business
Unit strategy (SBU). Answer the following questions;

a) Operations performance can make or break any Organisation.
Authenticate this statement through the ‘Stakeholder’ perspective
on operations performance and Corporate Social Responsibility (CSR)
  ( 10 Marks)

b)Discuss the internal and external effects of the performance
objectives, how the relative priority of performance objectives
differs between businesses and how the relative priority of
performance objetives differs between different products and
services within the same business
                                                  (10
Marks)

c) What are ‘Delights‘ and how can
these be distinguished from Order winners
and Order Qualifiers. What are the
benefits and criticisms of Delights, Order winners and
Order Qualifiers
from Operation strategy and
Operation performance point of view?   (5
Marks)

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