Question: Problem 2-7 The following table shows data on the average number of customers processed by severa…

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Jun 13, 2022

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Question: Problem 2-7 The following table shows data on the average number of customers processed by severa…

by | Jun 13, 2022 | Questions & Answers


Problem 2-7

The following table shows data on the average number of
customers processed by several bank service units each day. The
hourly wage rate is $15, the overhead rate is 1.2 times labor cost,
and material cost is $4 per customer.

Unit Employees Customers
Processed / Day
A 5 40
B 8 45
C 6 55
D 3 32

a. Compute the labor productivity and the
multifactor productivity for each unit. Use an eight-hour day for
multifactor productivity.(Round your “Labor Productivity”
answers to 1 decimal place and “Multifactor Productivity” answers
to 3 decimal places.)

Unit Labor
Productivity
(customers per day per worker)
Multifactor
Productivity
(customers per dollar input)
A
B
C
D

b. Suppose a new, more standardized procedure is
to be introduced that will enable each employee to process one
additional customer per day. Compute the expected labor and
multifactor productivity rates for each unit. (Round your
“Labor Productivity” answers to 1 decimal place and “Multifactor
Productivity” answers to 3 decimal places.)

Unit Labor
Productivity
(customers per day per worker)
Multifactor
Productivity
(customers per dollar input)
A
B
C
D

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