Question 1 2 pts _____________ is the act of connecting a
potential customer who has specific business needs to a sales
professional who has a specific solution for those business needs.
Professional Selling Prospecting Referral Networking None of the
Flag this Question Question 2 2 pts ___________ is the
foundation in a relationship—business or personal—that enables the
relationship to grow and develop. Truthfulness Trust Loyalty
Dependability None of the above
Flag this Question Question 3 2 pts ______________ is telling or
expressing the truth in a candid manner that enables the recipient
to make an honest, objective assessment of the situation.
Professional Selling Altruism Dependability Truthfulness None of
Flag this Question Question 4 2 pts ___________________ is the
art of establishing a basic level of relatability and trust as a
means to selling a service or a product to a customer. Credentials
Truth Relatability Listening None of the above
Flag this Question Question 5 2 pts ______________________ is a
lower level of trust that typically requires a reactive approach to
the relationship; a minimal level of effort to earn and maintain.
The repercussions of losing trust at the transactional level are
less severe. Trust Loyalty Truthfulness Going Deep Level of Trust
None of the above