Question: QUESTION 1 During which phase of BPl does the team establish performance metrics for the new proc…

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Jun 13, 2022

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Question: QUESTION 1 During which phase of BPl does the team establish performance metrics for the new proc…

by | Jun 13, 2022 | Questions & Answers


QUESTION 1 During which phase of BPl does the team establish performance metrics for the new process? Plan a business process improvement O Analyze the existing business process O Redesign your business process Acquire needed resources O Implement your redesigned business process Continually improve your business process QUESTION 2 Process performance monitoring is all that is needed to continually improve the new process. True False QUESTION 3 What types of data can be found in a process dashboard? Performance metrics O Comparison of actuals and targets Metics from the old process All of the above are data on a process dashboard. O Only a. and b. QUESTION 4 As process owner, you are reviewing a report on part-time temporary worker wages spent for the last 3 months of the new process implementation. Which type of metric does that reports data relate to? Quality O Cycle time Customer satisfaction Cost

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QUESTION 1 During which phase of BPl does the team establish performance metrics for the new process? Plan a business process improvement O Analyze the existing business process O Redesign your business process Acquire needed resources O Implement your redesigned business process Continually improve your business process QUESTION 2 Process performance monitoring is all that is needed to continually improve the new process. True False QUESTION 3 What types of data can be found in a process dashboard? Performance metrics O Comparison of actuals and targets Metics from the old process All of the above are data on a process dashboard. O Only a. and b. QUESTION 4 As process owner, you are reviewing a report on part-time temporary worker wages spent for the last 3 months of the new process implementation. Which type of metric does that report's data relate to? Quality O Cycle time Customer satisfaction Cost

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