QUESTION 1
After creating a redesign for the problem process, the BPI team
needs to identify and obtain the resources needed to carry out the
redesign.
True
False
QUESTION 2
Of the departments/groups listed below, which might be essential
to work with in acquiring project implementation resources?
| A. |
Information Technology (IT) |
|
| B. |
Finance |
|
| C. |
Human Resources (HR) |
|
| D. |
Any or all of these departments might be essential to acquire |
QUESTION 3
What could be a reason or rationale that new or changed work
roles are resources needed for a new process?
| A. |
We need additional workstations for new hires. |
|
| B. |
We need supervisors to evaluate employees with performance |
|
| C. |
We need to hire consultants or additional employees to implement |
|
| D. |
We need new and continuing employees up to speed in using the |
|
| E. |
We need to integrate new software with our legacy systems. |
|
| F. |
We need new software to support a particular part of the new |
QUESTION 4
Of the needs listed below, which one relates best to a resource
request for support from information technology experts?
| A. |
We need additional workstations for new hires. |
|
| B. |
We need supervisors to evaluate employees with performance |
|
| C. |
We need to hire consultants or additional employees to implement |
|
| D. |
We need new and continuing employees up to speed in using the |
|
| E. |
We need to integrate new software with our legacy systems. |
|
| F. |
We need new software to support a particular part of the new |
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