You have been given a contract as a consultant by a large
surfboard surf/goods store with multiple locations across the US to
help to increase abysmal sales figures and to look at the employee
appraisal process for sales associates. They also want your
analysis/input on pay incentive systems (they currently use a team
bonus structure by shift/store). The associates make base pay,
currently. The company has asked you if a 360 feedback appraisal
system may be worthwhile (utility analysis). What would you
recommend? Your recommendations do not have to be exclusive to just
these issues/plans, you can also recommend other paths to take as
well.